Privacy Policy

1. Information We Collect
We may collect and process the following data about you:

  • Personal identification details (name, address)
  • Contact information (email, phone number)
  • Payment and transaction details
  • Technical data (IP address, browser type)
  • Usage data (pages visited, products viewed)

2. How We Use Your Information
Your data enables us to:

  • Process orders and payments
  • Deliver purchased goods
  • Provide customer support
  • Improve our products/services
  • Prevent fraudulent activity
  • Send marketing communications (with consent)

3. Legal Basis for Processing
We rely on:

  • Contractual necessity (order fulfillment)
  • Legal obligations (tax compliance)
  • Legitimate business interests
  • Your explicit consent (for marketing)

4. Data Sharing
We may disclose information to:

  • Payment processors
  • Delivery partners
  • Fraud prevention agencies
  • Legal authorities (when required)

5. International Transfers
Your data may be transferred outside the UK/EEA with appropriate safeguards in place.

6. Data Security
We implement:

  • SSL encryption technology
  • Regular security audits
  • Restricted staff access
  • PCI DSS compliance for payments

7. Data Retention
We retain personal data:

  • For active customer accounts
  • As required by law (typically 6+ years)
  • Until consent is withdrawn (for marketing)

8. Your Rights
Under data protection laws, you can:

  • Request access to your data
  • Correct inaccurate information
  • Request deletion (where applicable)
  • Restrict processing
  • Object to marketing
  • Request data portability

9. Cookies
Our website uses cookies to:

  • Enable shopping cart functionality
  • Analyze website traffic
  • Personalize your experience
  • Deliver targeted advertising (opt-out available)

10. Third-Party Links
We are not responsible for the privacy practices of external websites we link to.

11. Children’s Privacy
We do not knowingly collect data from children under 13.

12. Policy Updates
We may update this policy periodically. The current version will always be posted here.

13. Contact Us
For privacy-related inquiries, please use the contact options provided on our website.